Terms of Service – Ryucho Japanese Academy

Welcome to Ryucho Japanese Academy (RJA)!
By enrolling in our classes, using our website, or accessing our services, you agree to the following Terms of Service. These terms are designed to ensure a clear understanding of your rights and responsibilities, and to maintain a fair, secure, and high-quality learning experience for all students.

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1. Introduction and Scope

Ryucho Japanese Academy (RJA) is an online Japanese language school based in Japan, offering courses globally, including Australia. Our programs are designed for students of all ages and proficiency levels. These Terms of Service apply to all courses, class bookings, content, and services provided through our website, www.onlinejapaneselessons.com.

We encourage you to read these terms carefully, as they define the contractual relationship between you (the “Student”) and RJA. If you do not agree with any of these terms, you must refrain from using our services.

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2. Enrollment and Accounts

Accurate Information: Students must provide complete and accurate information during enrollment. If enrolling a child under 18, the parent or guardian must complete the registration process and ensure the child’s compliance with these terms.

Account Access: Upon enrollment, students will receive login details for online classes. Students are responsible for keeping this information secure and must not share it with third parties.

Unauthorised Sharing: Sharing class links or learning materials with non-paying individuals is strictly prohibited and may result in the immediate termination of your account without a refund.

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3. Fees and Payment Policy

Upfront Payment: All fees must be paid in full before the start of the course.

Payment Methods: Payments can be made via Stripe, PayPal, or other payment methods stated on our website.

Refund Policy:

• A full refund will only be provided if the course has not yet started.
• Once classes have commenced, no refunds will be granted, regardless of attendance or circumstances.

Transparency: We strive to offer fair and transparent pricing, ensuring students understand what they are paying for before booking.

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4. Class Schedules and Attendance

Time Zones: All schedules follow Sydney/Melbourne local time (AEST/AEDT). Students outside these time zones must adjust accordingly.

Attendance: Students are expected to attend classes on time. If you miss a session, the class is considered completed and will not be refunded.

Rescheduling: Classes are non-reschedulable unless your package includes a flexible reschedule policy, which must be agreed upon in writing at the time of booking (only for private classes).

Instructor Changes: RJA reserves the right to change instructors or reschedule classes due to emergencies, with prior notice given to students.

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5. Course Materials and Intellectual Property

Ownership: All learning materials—including PDFs, audio files, videos, and slides—are the intellectual property of RJA.

Restrictions: Students are prohibited from copying, redistributing, or reselling any materials without written permission.

Access Rights: Materials provided as part of your course are for personal use only and cannot be used to teach others or for commercial purposes.

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6. Student Conduct

Respectful Behaviour: Students are expected to conduct themselves respectfully during classes, whether live or online.

Prohibited Actions: Any form of harassment, abuse, or disruption may result in the immediate termination of your enrollment without a refund.

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7. Limitation of Liability

Technical Issues: RJA is not responsible for internet outages, device failures, or technical disruptions caused by third-party platforms (e.g., Zoom or Google Meet).

Indirect Damages: We are not liable for any indirect losses (e.g., missed opportunities or personal schedules).

Learning Outcomes: While we strive to provide high-quality lessons, language acquisition and progress depend on the student’s own effort and participation.

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8. Privacy Policy

Data Use: We collect and use personal information solely for administrative purposes, class scheduling, and communication.

Confidentiality: We do not sell or share personal data with third parties unless required by law.

Security: We implement reasonable measures to protect your data, but we cannot guarantee complete security against cyber risks.

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9. Changes to Terms

RJA may revise these Terms of Service from time to time. Updates will be posted on our website and will take effect immediately upon publication.

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10. Contact Information

For questions regarding these Terms of Service, please contact:
Email: info@onlinejapaneselessons.com